Customer care
Shipping & returns
Everything ships from Johannesburg by DHL Express, with duties and taxes covered, so the price you see is the price you pay at the door.
Delivery
- South Africa
- 1–3 working days
- Rest of Africa
- 3–5 working days
- Rest of world
- 5–8 working days
R125 flat rate
Quoted after your order
Quoted after your order
How it ships
- Courier
- DHL Express, tracked door to door
- Duties & taxes
- Covered on every order, worldwide
- Dispatch
- Within 1–2 working days of ordering
Returns & exchanges
- Window
- 14 days from delivery
- Condition
- Unworn, unwashed, tags attached
- Exchanges
- Free size exchanges, subject to archive stock
Pre-orders
Pre-order pieces are made to an exact count and ship on the drop date printed on the product page. Because quantities are fixed, pre-orders can be cancelled for a full refund up to the dispatch date.
Order enquiries
Reply to your order confirmation and a person in the Johannesburg haven will answer, usually the same working day. Please keep your order number to hand.